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A TAGUIG-BASED software company has introduced a new application that makes it easier for users to report complaints and/or criminal incidents to respective government agencies.

iReport allows users to “instantaneously” send reports and complaints involving illegal drugs, criminal acts, corruption, among others, Alma Rivera, Cormant Technologies, enterprise solutions manager said.

The app features categories — “drugs,” “criminal acts,” “corruption and complaints,” among others — helping facilitate and provide details to users’ complaints, Ms. Rivera explained during an interview held shortly after the app’s launch on Wednesday at the SMX Convention Center in SM Aura. Users can also attach photos or videos of the incident.

However, the app currently has no feedback feature to inform the user whether the respective agency has received the report or whether any action has already been taken, Ms. Rivera said.

The company is currently talking to several agencies so it can introduce the feedback feature in the future.

iReport is based on the feedback feature of the company’s mPower solution suite, which is designed to “streamline and maximize field service operations,” the company said in a statement.

“This is our way of reaching out to the Philippine government. It’s very easy to post [complaints] on Facebook or Twitter, but that’s just ranting. You’re airing out your grievances but are you sure the government agencies… read those rants?” Ms. Rivera said.

This story was originally posted by Business World Online.