When is Custom Software Required?
The need for custom software development generally arises from two distinct cases, either a desire to avoid the limitations/hidden costs of generic packages for more standard processing needs or where a truly unique requirement exist.
Cormant is well versed in developing bespoke software solutions for global organizations either for standard processing needs or where unique requirements are to be addressed.
Our software development services have been used to help customers in following ways:
For standard processing, most businesses have unique work flows that cannot be readily accommodated by generic, off the shelf, software solutions. As a consequence, companies frequently face a choice between amending their work flows or accepting limitations when integrating standard commercial software solutions or commissioning a solution tailored to their particular needs.
The real cost of any compromise when using a standard product can be hard to assess as it may not be readily visible (e.g. additional time incurred by employees) and it may arise over time (e.g. limitations on implementing changes required in the business).
When a company has relatively unique requirements, it may not be feasible or cost effective to use off the shelf solutions even where customization is feasible (e.g. integrating internal applications). In such cases, companies need to commission the development of an application that satisfies the particular requirements.
What is Cormant's Approach?
When the development has been completed, the application is delivered for testing. Cormant works with our clients on their particular testing phases and this can include Performance Testing, Technical Acceptance Testing, User Acceptance Testing, End to End Testing, Operational Acceptance Testing, Beta testing etc. These are critical phases to achieve success for any project and we work with our clients to ensure that they are defined properly.
Occasionally a software application will experience a problem and our clients may decide to support applications developed by Cormant or to engage us for this purpose. Cormant maintains a helpdesk on a 24x7x365 basis and offers three levels of support service, namely Gold, Silver, and Bronze, thereby allowing clients to select a service level that meets their particular needs. Support can be provided on Levels 1, 2, and 3 depending on our client’s requirements.
What technologies do Cormant Support?
Cormant follows an n-tier approach to application architecture in which presentation, application processing and data management functions are separated logically. By separating the application into tiers, increased flexibility exists in modifying or adding a specific layer instead of refactoring the entire application. This reduces the overall long-term cost of maintenance, including the cost of future changes to the application.
The choice of the right technologies will help to make a project successful. This may be affected by the knowledge of the IT personnel in our clients (e.g. preferred technologies), speed of development or the cost effectiveness.